The Next Big Thing in Health

Building Health Equity, One Internet Symptom Search at a Time

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Dr. John Whyte, Chief Medical Officer at WebMD, for a discussion on the challenges facing the health care system, and how to reduce health care disparities and boost health equity. Dr. Whyte also addressed the rise of artificial intelligence and how it can influence personalized health care.

AHIP’s 2023 State of the Industry

A special episode of The Next Big Thing in Health from AHIP's 2023 State of the Industry event. AHIP President and CEO Matt Eyles spoke about the health care issues that matter to the people and communities we serve. Matt covered the policies AHIP is watching in 2023, the challenges facing health care, and how health insurance providers are improving health care access and affordability for all Americans.

30 Million Strong: Why Medicare Advantage Is Exploding in Popularity and Size

A special episode of the Next Big Thing in Health podcast celebrates Medicare Advantage topping 30 million enrollees. AHIP President and CEO Matt Eyles was joined by Mark Hamelburg, AHIP’s Senior Vice President, Federal Programs, for a discussion on the significance of the 30 million milestone and the value and benefits of Medicare Advantage.

Improving the Customer Experience

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Tabatha Erck CEO of Zipari, for a wide-ranging discussion on the importance of the digital customer experience and the keys to a successful customer experience for health insurance providers.

The Next Big Idea Lies in Health Care’s Invisible ‘Angel’ Network’

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Susannah Fox, principal of Internet Geologist, LLC, for a wide-ranging discussion on what being a caregiver means in today’s health system. They covered the intersection of technology and caregiving, and touched on how employers can better support caregivers.

Understanding the State of America’s Oral Health | 49

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Wells Hutchison, President and CEO of Delta Dental Plans Association, for a wide-ranging discussion on the state of oral health. They covered where the oral health industry stands right now, areas of improvement, and the opportunities this industry has in store for the future.

Understanding Open Enrollment | 48

AHIP President and CEO Matt Eyles was joined by Jeanette Thornton, AHIP Executive Vice President of Public Policy and Strategies. They discussed what’s new during Open Enrollment this year, and what people should think about as they make their decisions.

Recognizing the Importance of Trust in Health Care | 47

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Dr. Jan Berger, CEO of Health Intelligence Partners. They discussed the critical role trust plays in the health care system and the responsibility health insurance providers hold.

 

Focusing on Health Equity | 46

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Dr. Sachin Jain, President and CEO, SCAN Group and Health Plan. They discussed SCAN’s efforts to increase equity in the populations that need it the most and have been historically overlooked, as well as lessons learned in reducing health disparities.

Transforming Pain Management | 45

AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Dr. David E. Mino, Senior Medical Director, Cigna Healthcare and National Medical Director of Orthopaedic Surgery and Spinal Disorders at Cigna, and Dr. Douglas Metz, Executive Vice President & Chief Health Services Officer, American Specialty Health. They discussed how health plans can improve care management for musculoskeletal health conditions and especially chronic pain, and also talked about the use of evidence-based interventions.